Privacy Policy

1. Business Identity & Contact

Prestige Auto Detailing is a DBA of Leadscape LLC. Leadscape LLC is the legal entity that owns and operates the Prestige Auto Detailing brand. This Privacy Policy describes how Leadscape LLC DBA Prestige Auto Detailing (“we,” “us,” or “our”) collects, uses, and protects your information.

2. Information We Collect

When you visit our website, submit a quote request, schedule a mobile detailing appointment, or contact us, we collect information necessary to fulfill your service request:

• Contact forms & appointment requests: first and last name, email address, phone number, and ZIP code / location
• Vehicle information: year, make, and model, plus vehicle size selection
• Service address: the address where our mobile unit will perform the detail
• Automatically collected information: analytics data and cookies, such as browser type, device, and pages visited

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide requested price quotes and consultations
• Schedule, dispatch, and confirm your mobile detailing appointments
• Send appointment reminders and arrival updates
• Process invoices and receipts upon service completion
• Provide customer service follow-up and review requests
• Send marketing communications (special offers, discounts, service updates) only when you have provided separate marketing consent

4. How We Protect Your Information

We employ standard administrative and technical security measures to safeguard your personal details against unauthorized access, loss, or disclosure. Payment information is processed securely through encrypted payment processors; we do not store raw credit card numbers.

5. Service Providers

We work with trusted third-party service providers for website hosting, customer relationship management (CRM), and messaging. These providers help us operate our business and communicate with you, and they are bound by their own privacy and security obligations. Information sharing to subcontractors in support of customer service is permitted.

6. SMS Consent

We collect SMS consent through optional, unchecked checkboxes on our forms. You may choose marketing consent only, non-marketing consent only, both, or neither. Your consent is stored with a timestamp, the source form, and the consent wording version. You may withdraw consent at any time by replying STOP to any message or by contacting us directly.

For full SMS messaging terms, see our Terms & Conditions.

7. Data Retention & Deletion Requests

We retain your information for as long as necessary to provide our services and meet legal obligations. You may request deletion of your personal information or withdrawal of SMS consent at any time by contacting us at ramsy@prestigeautodetailing.pro or by replying STOP to any SMS message.

8. Your Privacy Rights

Depending on your location, you may have rights to access, correct, or delete your personal information, and to opt out of certain communications. To exercise these rights, contact us using the details below.

9. Policy Updates & Effective Date

We may update this Privacy Policy from time to time. The effective date is shown above. Continued use of our website or services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, your personal information, or wish to update your preferences, please contact us: